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CONTACT - MEET YOUR DRIVER WITH YOUR NAME ON A SIGN AT DOMESTIC T2 CAROUSEL 3 - OR INTERNATIONAL T1 ARRIVALS HALL

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Contact us 6:00am to 6:30pm daily. Phone Cairns Port Douglas Shuttle on ​07 3003 0283. Email is the best way to make your transfer enquiry or contact us.

Cairns Port Douglas Shuttle is a booking desk that helps our customers find the best value and best quality service for every enquiry.

  1. July-September 2026: If you have a new transfer enquiry, or need to request a cancellation, refund or change of details – email is the best way to send us details including flight times, flight numbers, passenger changes, child seats etc – see ​​Cancellation and Refund Summary – you will receive a quick turnaround on emails which we monitor constantly during business hours 9am to 5pm daily.
  2. ​Aim to book your transfer leaving 30 mins or more after your flight arrival. If flight delays or baggage delays cause you to miss your shuttle we will allocate you seats on the next service.
  3. ​​Seats in shared shuttle bus: All shuttles fully A/C with seat belts. We usually use Toyota HiAce Van (13 passengers max) for most shared shuttle transfers, Toyota Coaster (20 passengers max), or luxury 53 seater in periods of peak demand. For smaller family groups and private transfers we use Hyundai iMax and Kia Carnival (5 passengers max) or our Mercedes Benz Sprinter Mini van (6 pax max).
  4. Private charter, after hours or group transfers any time of day available – Limo, 1-5, 6-13, 14-20 or more per vehicle.
  5. Please use our book and pay form for all seat in shared bus credit card bookings.
  6. Got a question? See FAQs or price which may have the answer.
  7. Quick price check? Use the contact form below. Well reply with a price to enable you to use our secure booking forms 🙂

Contact CairnsAirportShuttle.net - 12 years in business - All Australian Family Owned Business

See pricing or use our book and pay forms from the menu above. Receive an instant confirmation and unique booking number after form submission. 

Already have a booking? Please contact the shuttle mobile number or email address on your confirmation. If emailing below, please *use your existing booking number* so we can quickly connect to your enquiry.

See our general pre-booking FAQs.  All bookings use our book and pay forms in the menu to allocate your booking reference and to send your confirmation. Please have all flight details, contact phone and exact accommodation address to complete the booking. We respond to general enquiries daily Monday to Friday. Weekend general enquiries may be replied to on Monday morning when our office reopens.​

Like a day trip from Cairns to Port Douglas? Yes, we can help. Simply use our Cairns accommodation to Port Douglas booking form

Cairns Port Douglas Shuttle and CairnsAirportShuttle.net is 100% Australian owned and operated by PaulJackson.biz ABN 22 176 963 108. 

We specialise in Cairns to Port Douglas – door to door – with no stops – see book and pay here. Please make all Cairns Airport to Port Douglas shuttle booking with your flight and date details. We recommend booking online for your security and for accuracy of your flight and transfer information. Palm Cove? See our private transfer service to Palm Cove form.

  • On departure we recommend selecting a shuttle from Port Douglas that is 3 hours before your scheduled flight from Cairns. We have 13 shuttles a day departing Port Douglas.
  • On arrival we recommend selecting a shuttle that leaves 30 minutes after your arrival. If you are delayed we can move you to the next fixed schedule service. We have 11 shuttles a day departing Cairns Airport.
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