COVID SAFE Travel Information Policy 2020 - created 2 June, updated 14 July 2020
NOTE: Our shuttle service will look to emulate similar practices that are applied on planes. We note that in mid-July a number of planes are arriving with full plane loads. While we do recommend our private transfer service at this time, the following measures are applicable to our recommenced seat in shared shuttle service in July.
Queensland borders will open to interstate visitors (except Victoria) on 10 July 2020. The following measures are in place for July 2020 and form a new policy of our business known as the 'COVID SAFE Travel Information Policy 2020'. This policy is in effect for all seats in a shared shuttle service in July.
As with any travel now there is a responsibility on passengers to not travel when unwell, or if becoming unwell during travel, to adapt their plans or consider how they may minimise contact with other passengers or travellers while they feel unwell.
We thank you for your support, and look forward to connecting travellers between Cairns and Port Douglas.
Our phone is 07 3103 3328. Our office hours are 8am to 5pm daily.
Paul, Visnja, and the team of CairnsAirportShuttle.net affiliates
Queensland borders will open to interstate visitors (except Victoria) on 10 July 2020. The following measures are in place for July 2020 and form a new policy of our business known as the 'COVID SAFE Travel Information Policy 2020'. This policy is in effect for all seats in a shared shuttle service in July.
- Maximum seats in shared shuttle have been reduced from 13 persons to maximum 7 persons. This allows for social spacing within the shuttle. In August 2020 we will resume normal seat in bus services with anyone requiring enhanced social spacing in shuttles to please use our private transfer service.
- All shuttles are stocked with hand sanitizer at the entrance to the shuttle, and passengers are asked to please use sanitiser when entering the bus.
- Bookings made are 100% transferable IF you contact our office more than 48 hours before travel. Alternatively, our standard cancellation fees apply.
- Shuttles are cleaned regularly.
- Masks will be made available to any passenger who wants one.
- All drivers are encouraged (but cannot be compelled) to wear masks.
- Masks remain optional in Queensland. Travellers are encouraged to continue the same precautions they felt comfortable with when flying into Cairns.
- Contact tracing. As a natural occurring consequence of any booking we maintain a manifest of peoples names, contact email and phone number. If these are requested by Queensland Government Health Agencies Only as part of contact tracing we will provide details for that purpose only. Our terms and conditions have been updated today to reflect that change.
As with any travel now there is a responsibility on passengers to not travel when unwell, or if becoming unwell during travel, to adapt their plans or consider how they may minimise contact with other passengers or travellers while they feel unwell.
We thank you for your support, and look forward to connecting travellers between Cairns and Port Douglas.
Our phone is 07 3103 3328. Our office hours are 8am to 5pm daily.
Paul, Visnja, and the team of CairnsAirportShuttle.net affiliates
- For COVID-19 updates between 18 March and 1 June 2020 see our page here