COVID SAFE Travel Information Policy 2020 - created 2 June, updated 3 August 2020
NOTE: Our shuttle service looks to emulate similar practices that are applied on planes. We saw that throughout July many planes were arriving with full plane loads. We always recommend our private transfer service to anyone wanting maximum social distancing. The following measures are applicable to all our services including seat in shared shuttle service.
Queensland borders opened to interstate visitors (except Victoria) on 10 July 2020, and excluded 'hotpsots' as declared by the Queensland Government. The following measures are in place for August 2020 and form a new policy of our business known as the 'COVID SAFE Travel Information Policy 2020'. This policy is in effect for all seats in a shared shuttle services. Please check this page as changes will be posted here.
As with any travel now there is a responsibility on passengers to not travel when unwell, or if becoming unwell during travel, to adapt their plans or consider how they may minimise contact with other passengers or travellers while they feel unwell.
We thank you for your support, and look forward to connecting travellers between Cairns and Port Douglas.
Our phone is 0481 755 740 Our office hours are 7am to 5pm daily.
Paul, Visnja, and the team of CairnsAirportShuttle.net affiliates
Queensland borders opened to interstate visitors (except Victoria) on 10 July 2020, and excluded 'hotpsots' as declared by the Queensland Government. The following measures are in place for August 2020 and form a new policy of our business known as the 'COVID SAFE Travel Information Policy 2020'. This policy is in effect for all seats in a shared shuttle services. Please check this page as changes will be posted here.
- Maximum seats in standard shared shuttle are 13 persons. In August 2020 we have resumed normal seat in bus services with anyone requiring enhanced social spacing in shuttles to use our private transfer or limousine service which is available 24/7.
- Due to often light passenger loads social spacing in shared shuttles is often better than a plane, and even when full, similar to a plane. We are also utilising our larger 19 seater Toyota Coaster (as demand requires) which has increased ability for 'windows down' and fresh air flows.
- All shuttles are stocked with hand sanitizer at the entrance to the shuttle, and passengers are asked to please use sanitiser when entering the bus.
- Bookings made are 100% transferable IF you contact our office more than 48 hours before travel. Alternatively, our standard cancellation fees apply.
- Shuttles are cleaned regularly.
- Masks are available to any passenger who wants one.
- All drivers are encouraged (but cannot be compelled) to wear masks.
- Masks remain optional in Queensland. Travellers are encouraged to continue the same precautions they felt comfortable with when flying into Cairns.
- Contact tracing. As a natural occurring consequence of any booking we maintain a manifest of peoples names, contact email and phone number. If these are requested by Queensland Government Health Agencies Only as part of contact tracing we will provide details for that purpose only. Our terms and conditions have been updated today to reflect that change.
As with any travel now there is a responsibility on passengers to not travel when unwell, or if becoming unwell during travel, to adapt their plans or consider how they may minimise contact with other passengers or travellers while they feel unwell.
We thank you for your support, and look forward to connecting travellers between Cairns and Port Douglas.
Our phone is 0481 755 740 Our office hours are 7am to 5pm daily.
Paul, Visnja, and the team of CairnsAirportShuttle.net affiliates
- For COVID-19 updates between 18 March and 1 June 2020 see our page here