Contact us 9am to 5pm daily. Phone Cairns Port Douglas Shuttle on ​07 3003 0283 STOP PRESS: Due to office staff shortage email is the best way to contact us.

Cairns Port Douglas Shuttle is a booking desk that helps our customers find the best value and best quality service for every enquiry.
  1. September 2023: If you need to request a cancellation, refund or change of details - email is the best way to send us your details - see ​​Cancellation and Refund Summary - you will receive a quick turnaround on emails which we monitor constantly during business hours 9am to 5pm daily.
  2. ​Seats in shared shuttle bus: All shuttles fully A/C with seat belts. We use Toyota HiAce Van (13 passengers max), Toyota Coaster (20 passengers max), or luxury 53 seater in periods of peak demand. For smaller family groups and private transfers we also use Hyundai iMax (7 passengers max).
  3. Private charter, after hours or group transfers any time of day available - Limo, 1-5, 6-13, 14-20 or more per vehicle.
  4. Please use our book and pay form for all seat in shared bus credit card bookings.
  5. Got a question? See FAQs or price which may have the answer.
  6. Quick price check? Use the contact form below. Well reply with a price to enable you to use our secure booking forms :)

    Contact CairnsAirportShuttle.net

    See pricing or use our book and pay forms from the menu above. Receive an instant confirmation and unique booking number after form submission. 

    Operations office hours for existing bookings are 9am to 5pm every day. 

    Already have a booking? Please contact the shuttle mobile number or email address on your confirmation. If emailing below, please *use your existing booking number* so we can quickly connect to your enquiry.

    See our general pre-booking FAQs.  All bookings use our book and pay forms in the menu to allocate your booking reference and to send your confirmation. Please have all flight details, contact phone and exact accommodation address to complete the booking.

    General enquiries are replied to daily at 9am Monday to Friday. Weekend enquiries will be replied to on Monday morning when our office reopens.​
    Please enter the following details to help us answer your enquiry.
    Your departure details - please enter all details to help us answer your enquiry
Cairns Port Douglas Shuttle is a registered Australian business with ASIC. Together with our website CairnsAirportShuttle.net our booking desk is wholly owned and operated by PaulJackson.biz ABN 22 176 963 108. 

We specialise in Cairns to Port Douglas - door to door - with no stops - see book and pay here. Please make all Cairns Airport to Port Douglas shuttle booking with your flight and date details. Please note for any booking to proceed we recommend booking online for your security and for accurate flight and transfer information. 

  • Usual departure is 3 hours from Port Douglas before your scheduled flight from Cairns. Exact time is confirmed 1-2 days  before departure by email to the email address on your booking.